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Is Peer-to-Peer Texting Legal?

By April 18, 2024News
Is P2P Texting Legal?

In the digital age, communication strategies for political campaigns, nonprofits, and businesses have evolved rapidly. Peer-to-peer (P2P) Texting has emerged as a powerful tool for direct engagement with supporters, customers, and constituents. However, as with any communication method, there are compliance standards to keep in mind.

What is Peer-to-Peer Texting? 

Peer-to-Peer Texting involves sending text messages using a web-based platform or software. Unlike traditional mass texting, where messages are sent in bulk, P2P texting involves real-time, personalized conversations between a sender and a recipient. Organizations often utilize P2P Texting for political outreach, fundraising, customer service, and more.

Is Peer-to-Peer Texting Legal?

Yes, Peer-to-Peer Texting is legal and compliant with all FCC federal laws if, of course, used responsibly and not for commercial solicitation. At Peerly, we take compliance seriously. Our system is human-powered and we undertake tremendous efforts to ensure our platform falls squarely within the FCC’s definition of legal P2P texting. Here are a few things to keep in mind when using P2P Texting. 

10DLC Registration:

Registering 10DLC (10-Digit Long Code) numbers is crucial for Telephone Consumer Protection Act (TCPA) compliance in P2P texting. Organizations must provide business details through approved providers to ensure legitimacy and transparency in their messaging campaigns. Peerly streamlines the registration process and makes it as simple as possible. 

TCPA Compliance:

The TCPA regulates telemarketing calls, auto-dialed calls, pre-recorded calls, and text messages. Peer-to-Peer Texting involves person-to-person communication. In other words, a real person is sending the message and this form of communication meets TCPA regulations.

Opt-In Consent:

Recipients must provide express consent to receive text messages. Therefore, you must make sure to obtain explicit opt-in consent before initiating any P2P texting campaigns. 

Message Content:

Organizations must ensure that the content of their messages comply with relevant regulations, such as the CAN-SPAM Act for messages and regulations specific to political campaigns. Messages should be truthful, non-deceptive, and clearly identify the sender.

Peer-to-Peer Texting offers a unique and effective way to engage with supporters, customers, and constituents on a personal level. Additionally, by understanding and adhering to regulations such as TCPA compliance, 10DLC and opt-in consent organizations can harness the power of P2P Texting with peace of mind and confidence. As technology continues to evolve, staying informed and proactive about legal compliance will remain crucial for successful P2P texting campaigns.

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